The handling process of the building kit is extensive as they are manually assembled and parts for the kits may be ordered on demand. Therefore shipping and handling may take several months, which by purchasing a product you agree to. The delivery times of your product may vary.
Refunds, lost and replacements
In case of a loss of the shipment. If this happens to you, get in touch with us to find out what we can do to help you. In the case of a lost shipment, we will refund you, because of the limited quantity we will not be able to offer a replacement. The re-fund processing begins after 120 days in transit after which we consider the shipment permanently lost.